Insurance, License, Bonding, Confidence
Choosing The Right Pest Control Company
Sooner or later everyone will need a pest control service. Pest control is typically a team effort between a homeowner or business owner and a pest control company. Some requirements can and should be handled on your own while other specialized services and those that may require commercial grade pesticides should be administered by a professional pest control operator. Before choosing a company, get answers to the following topics.
Make sure your pest control company is licensed.
Most states and sometimes cities and even counties require pest control companies to be licensed before being certified to provide pest control services commercially. Some states require passing an examination and periodic continued training to maintain certification. Regulations intend to help ensure pest control operators are expert, reputable and responsible. Contact your applicable government agency to verify a license in good standing. Inquire about any prior complaints.
Make sure they are insured and bonded.
Ask the pest control company if their employees are bonded which may mean the company has to reimburse you for any damages caused by its employees. Ask if they have general liability insurance for accidents caused by them or inadvertent pollution by toxic pesticides. Verify that the contractor carries workman's compensation insurance that covers their employees in case they are injured performing services. It is important to make sure the companies are in fact "employees" and not acting as a subcontractor.
Ask about professional affiliations
An effective pest control company usually joins an association where its members share knowledge and new developments, regulations, safety practices and research as well as continuing training courses. Members in those organizations typically share a commitment for quality.
You can tell a lot about a company by visiting its website. Generally, a qualified pest control service will have information about pests in your particular area including habits and how best to control those pests. Call the Better Business Bureau in your area to check on any complaints. Ask the company for a list of satisfied customers or ask friends and neighbors for recommendations.
You should interview and request a proposal from multiple firms prior to making a decision. Ask about recommended treatments for specific pests as well as their position on using the least toxic pesticide necessary to get the done. Ask about their concerns for the safety of people, pets, and the environment. Ask for copies of pesticide labels and read them carefully and visit the EPA website to read information about potential health hazards, toxicity levels and safety regulations.
Ask for a written agreement.
An agreement should detail its terms and conditions of service including any guarantees. The agreement should define frequency of service and contract coverage period. Can the contract be cancelled by either party? Is there a cancellation penalty? Is there a one time start up fee then a common fee for each general service thereafter? Will the company come back in between standard service times for spontaneous problems? Make sure that there are no conditions tied to a guarantee. For example some termite treatments may require a guarantee null and void if you make structural alterations to your home or business. Of course you need to protect your interests, while respecting their business interests as well.
Choosing a Reliable Pest Control Company